Air Jamaica is the worst!!!

New York, New York 0 comments
Not resolved

Terrible customer service,they are rude and while dealing with hurricane Irene hitting the east coast was told they do not offer refunds that they only cancelled flight due to airport being shut down, then tell you they can give you a flight in 5 days for 300.00 more in business class, what a scam this airline is!!!Terrible!

Apparently they say their policy is non refundable flights that fine, but I didnt plan the hurricane have no control over it, I hope they lose all their business to other airlines who help to accomodate their customers.If your smart you wont fly air jamaica

Review about: Travel.

Air Jamaica

Dallas, Texas 0 comments
Not resolved

Air Jamaica overcharged me $75.00 for a re-scheduling fee that I already paid for on one of my credit cards.When I sent them copies of my statements PROVING that I paid for 3 charges for the 3 tickets that I purchased and had to reschedule due to the hospitalization of one passenger, then PROVED they charged me a second time for a 4th fee, they refused to do anything!

Once before I had a problem that took 2 years to resolve!

I HATE Air Jamaica!They are incompetent, idiots, unrelenting in refusing to fix ligitamate consumer complaints!

Review about: Overcharge.

Air Jamaica - Worst airline ever

Reno, Nevada 0 comments
Not resolved

air ajamaica is the worst airline ever they do not want to help you.All they want is your money.

They have no clue on when flights are leaving or ariving all you get is No Problem just relax. Well maybe they can but, when you have family resposibilities to get back to you expect an airline to be able to tell you when the flight should leave. I understand things happen I am not complaining about a 30 minute delay. I am complaining about an 11 hour delay.

Oh and by the way they will cancel your flight without telling you anything.

Then you get kicked out of the airport to fend for yourself.Real safe at midnight.

Air Jamaica ruined our sons wedding.

Warrendale, Pennsylvania 3 comments

We had reservations for a flight from BWI to Montego Bay for our sons wedding. I called & the flight was to leave 8:30am as scheduled. We sat on the plane for over three hours and then told to get off the plane and wait for instructions.

Then we were informed we would not fly out till the next morning. We missed our sons rehersal party and Air Jamaica refused to compensate us for the three rooms at Sandals for the night we lost. We were out over $1500.00. The airline employees acted as if they could care less.

I will never fly Air Jamaica again. Since then I have heard many many complaints of this nature about Air Jamaica.

Review about: Flight Cancellation.

Comments

Anonymous
#99888

Only fly Air Jamaica if you do not care when or if you will arrive in Jamaica.I had an 11:45 flight to Jamaica and was told the flight would be 15 mins.

late. OK, no big deal until that 15 mins. turned into several hours. Long story short, I arrived at my resort at 10:00 p.m.

when I was suppose to arrive at 3:00 p.m.

Pretty much my arrival day was wasted sitting at JFK airport.Moral of the story, if you value every precious minute of your vacation DO NOT FLY Air Jamaica!!!!!!

Anonymous
Nuuk, Vestgronland, Greenland #17220

Oh are you upset because your son had a better time without you, you poor thing. I bet your son was better of without you Morgan. BTW.

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Anonymous
Nuuk, Vestgronland, Greenland #12363

I am sure your son did not miss you at his rehersal party.

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